…it doesn’t do what I want it to do.
This rush to put out apps for mobile devices is completely futile if your app has less functionality than your website does. And continually insisting on tell me about your app which is crippled compared to your website is a futile exercise if you want to win my heart and mind. I’ve downloaded your app. It’s functionally useless for why I want to visit your website. If I visit your website from a mobile device, serve me the link I clicked on and stop giving me a page that says your app exists and I should download it. I ALREADY HAVE AND IT DOESN’T DO WHAT I NEED IT TO DO.
Have you got that? I click on a link in my email to a page on your website and I can’t get to it because you’ve blocked it with a demand to download your app.
There is no point in having a mobile app for the sake of having a mobile app.